About the Job
Key responsibilities:1. Handle customer queries and concerns through voice calls in a clear, polite, and professional manner.
2. Provide accurate information and resolution to customers related to healthcare services, insurance, billing, and claims.
3. Ensure high levels of customer satisfaction with effective communication and timely solutions.
4. Maintain accurate and detailed records of all customer interactions in the system.
5. Adhere to HIPAA, quality standards, and organizational process guidelines.
6. Collaborate with internal teams to resolve complex issues when necessary.
Perks & Benefits:
1. Competitive salary and incentives.
2. Growth opportunities in the healthcare process.
3. Supportive work environment with training provided.
Number of Openings
20 openingsPerks of this Jobs
5 days a week Health insurance
Skills
MS-Office, Time Management, Interpersonal skills, Effective Communication, Customer Support, Customer Acquisition
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