About the Job
Key Responsibilities:1. Respond to customer inquiries via phone, email, chat, social media platforms or in-person in a timely and professional manner
2. Identify and effectively resolve customer issues, escalating complex cases as needed
3. Maintain a deep understanding of the company’s products, services, and policies
4. Gather customer feedback and share insights to improve processes and enhance customer experience
5. Meet or exceed all productivity, quality & time management goals set
Number of Openings
3 openingsPerks of this Jobs
Health insurance Informal dress code Free snacks
Skills
Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Interpersonal skills, Effective Communication, Client Interaction
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