About the Job
As a Customer Service Executive at The Banyan Tee company, you will play a vital role in ensuring our customers have a positive experience with our brand. Your proficiency in both spoken and written English, as well as your strong understanding of CRM, will be essential in providing top-notch service to our valued customers.Key Responsibilities:
1. Provide exceptional customer support via phone, email, and live chat
2. Assist customers with inquiries, product information, and order processing
3. Resolve customer issues and complaints in a professional and timely manner
4. Maintain accurate customer records and update information in the CRM system
5. Collaborate with other departments to address customer needs and improve overall satisfaction
6. Identify opportunities to upsell products and services to customers
7. Continuously strive to improve customer service processes and efficiency
If you are a dedicated and customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want you to join our team at The Banyan Tee company. Apply now and be a part of a dynamic and rewarding work environment!
Number of Openings
1 openingsSkills
Client Relationship Management (CRM), English Proficiency (Spoken), English Proficiency (Written), Effective Communication
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