About the Job
As a process associate for H.E. Global Private Limited in the UK Shift, you will play a vital role in ensuring seamless customer support through effective communication and the utilization of MS Office tools. Join our dynamic team and be a part of a growing organization that values your skills and contributions.Key Responsibilities:
1. Provide excellent customer support through various channels such as phone, email, and chat
2. Utilize MS Office applications to document customer interactions and resolutions
3. Collaborate with team members to ensure timely and accurate responses to customer inquiries
4. Identify opportunities for process improvements and contribute to enhancing the overall customer experience
5. Maintain a high level of professionalism and positivity in all customer interactions
6. Meet and exceed performance targets and KPIs set by the company
7. Adhere to company policies and procedures to ensure consistency and quality in customer support delivery.
If you have a passion for customer service, strong communication skills, and a keen eye for detail, we want to hear from you. Apply now and be a part of our dedicated team at H.E. Global Private Limited.
Number of Openings
5 openingsPerks of this Jobs
5 days a week
Skills
MS-Office, Effective Communication, Customer Support
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