About the Job
We are looking for enthusiastic and customer-focused individuals to join our growing e-commerce team! As a customer support executive, you will be the first point of contact for our valued customers. You’ll assist them with order-related queries, confirm order details, and ensure a smooth shopping experience from start to finish. This is a great opportunity for freshers who are eager to start their career in e-commerce, especially in the exciting world of online fashion retail!Key Responsibilities:
1. Customer communication: Respond to customer queries via email, WhatsApp chat, and phone in a friendly and professional manner.
2. Order confirmation: Contact customers to confirm order details when needed, ensuring every order is processed correctly.
3. Address verification: Reach out to customers if the delivery address information is incomplete or unclear.
4. Data management: Maintain accurate records of customer interactions, order confirmations, and address updates using tools like Microsoft Excel.
5. Issue resolution: Help resolve order or delivery issues by coordinating with other internal teams.
6. Customer satisfaction: Ensure every customer feels heard, supported, and valued- delivering the high-quality service our brand is known for.
Why join us?
1. Work with a young and friendly team in a fast-growing e-commerce company.
2. Gain valuable customer service experience.
3. Learn about the behind-the-scenes operations of a fashion brand.
4. Opportunities for growth and career development.
Number of Openings
2 openingsSkills
MS-Excel, English Proficiency (Spoken), Hindi Proficiency (Spoken)
Similar Job Programs
Remote Customer Service Executive Job at The Banyan Tee
The Banyan Tee
Stipend
INR 200000- /year
Apply By
06 November, 2025
Experience
1 years
Working
full time
Remote Full Stack Developer Job at Digital Guruji
Digital Guruji
Stipend
INR 300000- /year
Apply By
05 November, 2025
Experience
Fresher
Working
full time
Customer Service Executive Job in Bangalore at NestAway Technologies Private Limited
NestAway Technologies Private Limited
Stipend
INR 200000-240000 /year
Apply By
05 November, 2025
Experience
Fresher
Working
full time
Senior Video Editor Job in Noida at Astrotalk
Astrotalk
Stipend
INR 360000-700000 /year
Apply By
05 November, 2025
Experience
1 years
Working
full time
