About the Job
Key responsibilities:1. Outbound calling: Contact both prospective and existing customers to generate interest in products or services, explain features and benefits, and encourage purchases or appointments.
2. Inbound call handling: Answer incoming calls from customers to address their questions, concerns, and complaints in a professional manner.
3. Sales and lead management: Follow up on leads to convert prospects into customers and achieve sales or engagement goals.
4. Customer relationship management: Maintain accurate records of customer interactions, update customer information in a database, and foster relationships with existing clients.
5. Reporting and analysis: Document conversations and report findings to management to help improve customer experience
Number of Openings
3 openingsPerks of this Jobs
Health insurance
Skills
Hindi Proficiency (Spoken)
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