About the Job
Key responsibilities:1. Provide L1 IT support via phone, email, chat, and web.
2. Troubleshoot O365, VPN, Skype, Printers, Active Directory, and Windows issues.
3. Log and track incidents in ServiceNow and ensure timely resolution.
4. Escalate unresolved issues and maintain high-quality service standards.
Number of Openings
20 openingsPerks of this Jobs
5 days a week Transportation
Skills
Client Interaction, English Proficiency (Spoken), Effective Communication, Troubleshooting
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