About the Job
As a team leader, you will play a crucial role in overseeing our customer support team/Sales team and ensuring that they deliver exceptional service to our clients. Your strong leadership skills, coupled with your ability to effectively manage time and resources, will be instrumental in driving the team towards success.Key Responsibilities:
1. Leading and motivating a team of customer support representatives to achieve performance targets
2. Providing guidance and support to team members to ensure high-quality service delivery
3. Implementing and optimizing processes to improve efficiency and effectiveness
4. Monitoring team performance and providing regular feedback and coaching
5. Collaborating with other departments to ensure seamless communication and coordination
6. Handling escalated customer issues and resolving them in a timely manner
7. Contributing to the overall growth and success of the organization through strategic planning and execution
If you have a proven track record of leadership, customer support expertise, and a passion for driving team success, we want to hear from you!
Number of Openings
15 openingsSkills
Leadership, Team Management, Time Management, Cold Calling, Teamwork, Sales Support, Sales, Customer Support
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