About the Job
Key Responsibilities:1. System & Network Administration: Oversee, optimise, and maintain servers, storage, networking components, and cloud-based services to ensure seamless operation and performance.
2. Virtualisation Management: Deploy, manage, and optimise virtualised environments using platforms such as VMware, Hyper-V, and others.
3. Windows Server Administration: Administer and manage Windows Server environments (2012–2022), including Active Directory, DNS, DHCP, Group Policy, and file services.
4. Automation & Scripting: Develop automation scripts and enhance systems using tools such as PowerShell, Bash, or Python to improve efficiency and streamline processes.
5. Network Management: Manage routers, switches, firewalls, and ensure the smooth operation of LAN/WAN, VPNs, VLANs, DNS, DHCP, and other network services.
6. Backup & Disaster Recovery: Develop, implement, and oversee robust backup and disaster recovery strategies using solutions like Veeam, Acronis, and Veritas.
7. Security & Patch Management: Lead the effort to ensure the timely deployment of security updates and vulnerability remediation. Oversee antivirus, firewalls, encryption, and access controls, and ensure patch compliance through regular patch management cycles.
8. Monitoring & Incident Management: Utilise RMM tools (e.g., Kaseya VSA, Datto, NinjaOne, ManageEngine, ConnectWise) and ticketing systems (e.g., ServiceNow, Jira Service Management) to monitor systems, handle incident management, and perform proactive maintenance.
9. Troubleshooting: Provide advanced troubleshooting and resolve system issues in a timely, methodical manner to minimise downtime and system impact.
10. Collaboration & Documentation: Collaborate with cross-functional teams and maintain comprehensive documentation for patching procedures, configurations, and best practices.
11. Mentorship: Guide and mentor junior staff members on patching protocols, IT best practices, and other technical matters to enhance team knowledge and skills.
12. Client Support: Provide expert troubleshooting support related to Kaseya tools, ensuring effective resolution of issues with monitoring, automation, patching, or system alerts.
Number of Openings
1 openingsPerks of this Jobs
Life insurance 5 days a week
Skills
Microsoft 365, Troubleshooting, Active Directory, Operating Systems, Virtualization, Cloud Computing
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