About the Job
Key responsibilities:1. Make outbound and inbound calls to customers for payment follow-ups and recovery.
2. Negotiate and establish repayment terms while maintaining positive customer relationships.
3. Track and monitor overdue accounts and ensure timely payment updates.
4. Maintain accurate records of all interactions, payments, and resolutions.
5. Resolve disputes and discrepancies in coordination with internal teams.
6. Prepare regular reports on recovery progress and delinquency trends.
Proven experience as a Collection Executive or in a Voice Process role (preferred).
Excellent communication and negotiation skills.
Fluent in Hindi, English, and knowledge of Tamil/Telugu is an added advantage.
Strong problem-solving and decision-making skills.
Target-oriented mindset with the ability to work independently.
Bachelor’s degree preferred.
Compensation & benefits:
Pay: ₹15,000 – ₹30,000 per month (based on experience & performance)
Bonuses: Performance-based & yearly bonuses
Perks:
Cell phone reimbursement
Internet reimbursement
Shift: Day shift
Number of Openings
10 openingsPerks of this Jobs
Transportation Informal dress code Free snacks
Skills
Tamil Proficiency (Spoken), Kannada Proficiency (Spoken), English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)
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