About the Job
Director, Brand Strategy and Client PartnershipsService reminder: even when a tactic or extra revision is not spelled out in the contract, the goal is to keep enterprise clients happy so they renew and expand. This role exists to make that happen.
Why this role exists
We manage about $1M in brand contracts for enterprise US clients. You will be the senior marketer who turns client goals and market signals into clear, creative campaign plans across social, search, content, influencer, SEO, and paid partnerships. You will lead a small team to execute, keep the work on track and on brief, and you will be the face the client trusts.
Key responsibilities:
1. Own and manage a portfolio of enterprise US clients with annual retainers starting at $150K USD.
2. Lead strategy: translate briefs, market trends, and community insights into integrated campaign plans with hypotheses, messaging, channel selection, and measurement.
3. Package and sell the right mix of services—including social forum engagement, SEO, paid amplification, content, email, and influencer marketing—based on client needs.
4. Write creative briefs and partner with copy, design, and community teams to develop on-brand assets.
5. Present to clients: align on strategy, obtain approvals, manage feedback, and maintain forward momentum.
6. Oversee execution by a small cross-functional team managing day-to-day posting and engagement; step in hands-on when necessary.
7. Ensure quality control: protect brand voice, product naming, and compliance before content goes live.
8. Measure and optimize: define KPIs, build lightweight dashboards, and deliver weekly insight reports that clients can act on.
9. Grow accounts: identify expansion opportunities and draft scopes that clients are eager to buy.
10. Contain and resolve issues quickly when anything goes off brief, and address root causes to prevent recurrence.
Number of Openings
1 openingsPerks of this Jobs
5 days a week
Skills
Performance Marketing, Strategy, Collaboration, Social Media Marketing, Branding, Client Relationship Management (CRM), Client Relationship, Market research
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