About the Job
As a Patient Care Specialist, your role is to engage & counsel the patients, investigate their health concerns, help them understand the right course of treatment, set progress and recovery expectations, and ultimately guide them toward the right specialist available at Betterway centers.Key Responsibilities:
1. Ensure a smooth experience by assisting with appointment scheduling and fostering confidence in BetterWay’s approach
2. Listen to the patients
3. Provide empathetic reassurance by addressing apprehension
4. Do clinical analysis & understanding of the issue
5. Counsel and guide the patient to the right consultant, manage their consultation, and handhold them throughout their journey.
6. Directly work on impact revenue generation.
7. Set the right expectations on benefits, possibilities, and limitations.
8. Provide detailed information about Betterway’s services, value proposition, and evidence-based Ayurvedic treatment philosophy.
9. Establish trust and understanding, ensuring users are supported throughout their journey of starting their treatment at Betterway.
10. Connect with users who have booked an appointment or enquired online, and counsel them to visit our center and get started at Betterway.
11. Research, discuss & learn about different clinical cases of similar conditions and their success rate.
Number of Openings
2 openingsPerks of this Jobs
Informal dress code Health insurance
Skills
Counseling, Business Development, Sales
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