About the Job
Work Timings: 10:00 AM - 7:00 PMWorking Days: Monday - Saturday
Department: Admissions
Location: Lower Parel, Mumbai
Work Mode: 100% Work from Office
Reports to: Team Lead/Sales Manager
About the job :
IIDE is India’s most trusted digital business school delivering government-recognised online, offline, and postgraduate programs. We prepare students and working professionals for future-ready careers through high-quality digital education.
We offer a collaborative, growth-focused environment perfect for freshers wanting to build careers in education counselling, admissions, inside sales, student advisory, telecalling, telesales, academic counselling, customer interaction roles, BDE roles, career counselling, EdTech sales, and more. Join a leading EdTech institution that enables strong professional development and fast career progression.
About the Role :
As a Sales Executive (Fresher), you will guide potential students by helping them understand our digital marketing programs and career opportunities. This role is ideal for candidates interested in inside sales, academic counselling, student counselling, admission advisory, customer calling roles, lead conversion roles, telesales, telecalling, voice process, EdTech sales, business development, and entry-level communication-driven careers.
You will handle inquiries, make outbound calls, convert leads into enrollments, and support students throughout their admission journey.
Key responsibilities:
A. Student Counselling & Course Advisory
1. Guide students about IIDE's digital marketing programs and course options.
2. Provide counselling to students and parents regarding curriculum, fees, batch schedules, and outcomes.
3. Help students choose suitable learning paths based on interests and career goals.
4. Act as a Student Advisor/Academic Counsellor/Education Counsellor for all incoming inquiries.
B. Inside Sales, Telecalling & Lead Conversion
1. Make 60-80 connected outbound calls daily to prospective students.
2. Manage inbound inquiries and convert them into admissions.
3. Conduct structured telecalling/telesales conversations to generate enrollments.
4. Handle lead nurturing, follow-ups, call-backs, and CRM updates regularly.
C. Lead Management, CRM & Reporting
1. Maintain accurate student data, call logs, and follow-up notes on CRM.
2. Track inquiry-to-enrollment progress and work toward achieving conversion targets.
3. Generate daily and weekly reports for call metrics and sales performance.
D. Additional Responsibilities
1. Support in scheduling demos, webinars, counselling sessions, and student events.
2. Manage student queries professionally, ensuring high satisfaction levels.
3. Perform any additional tasks assigned by the Team Lead/Sales Manager.
KPIs:
1. Calls: 60-80 connected outbound calls per day.
2. Talk Time: 2-3 hours per day.
3. Conversion Targets: Weekly & monthly enrollment targets.
4. Location: Candidate must reside in Mumbai (or be willing to relocate).
Number of Openings
20 openingsSkills
Sales, English Proficiency (Written), English Proficiency (Spoken), Sales Support, Lead Generation, Salesforce
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