About the Job
As a Telecaller at Sujit Gupta company, you will have the exciting opportunity to interact with customers from diverse linguistic backgrounds. Your excellent communication skills in English, Telugu, Tamil, Marathi, Gujarati, and Hindi will be instrumental in providing top-notch customer service. Proficiency in MS-Excel will help you efficiently manage customer information and track progress.Key responsibilities:
1. Make outbound calls to potential customers and provide information about our products and services.
2. Listen to customers' needs and concerns, and provide appropriate solutions or escalate issues as needed.
3. Maintain accurate records of customer interactions and transactions in MS-Excel.
4. Follow up on customer inquiries not resolved during initial call.
5. Collaborate with the sales team to meet targets and contribute to company growth.
6. Demonstrate professionalism and patience in handling customer complaints and conflicts.
7. Continuously strive to improve communication skills and product knowledge to better serve customers.
Join our dynamic team and be a part of a company that values effective communication and customer satisfaction.
Number of Openings
20 openingsSkills
Gujarati Proficiency (Spoken), Effective Communication, MS-Excel, English Proficiency (Spoken), Hindi Proficiency (Spoken), Telugu Proficiency (Spoken), Tamil Proficiency (Spoken), Marathi Proficiency(Spoken)
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