About the Job
As a Customer Support specialist at Laati Jewells, you will be the first point of contact for our valued customers. Your exceptional communication skills will help ensure that every customer interaction is positive and memorable.Key Responsibilities:
1. Providing timely and accurate responses to customer inquiries via phone, email, and chat.
2. Resolving customer complaints and issues professionally and efficiently.
3. Assisting customers with product selection, sizing, and customization options.
4. Processing orders, returns, and exchanges accurately and promptly.
5. Collaborating with the sales and marketing teams to provide feedback on customer preferences and trends.
6. Maintaining a high level of product knowledge to effectively address customer questions and concerns.
7. Ensuring customer satisfaction and loyalty through proactive outreach and follow-up.
If you are a proactive problem-solver with a passion for delivering exceptional customer service, we want to hear from you. Join our team at Laati Jewells and help us create unforgettable experiences for our customers.
Number of Openings
1 openingsSkills
Effective Communication
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