About the Job
Are you a customer service superstar with a knack for using MS-Office? Datashale is looking for you! We are seeking a dynamic Customer Service Executive to join our team and provide top-notch support to our clients.Key Responsibilities:
1. Serve as the first point of contact for customer inquiries via phone, email, and chat
2. Assist customers with product information, troubleshooting, and order processing
3. Maintain accurate records of customer interactions and transactions
4. Collaborate with internal teams to resolve customer issues in a timely manner
5. Identify opportunities to upsell or cross-sell products and services to customers
6. Use MS-Office applications to create reports, analyze data, and improve customer service processes
7. Provide feedback to management on customer trends, issues, and opportunities for improvement
If you are a proactive problem-solver with excellent communication skills and a passion for delivering exceptional customer service, we want to hear from you! Join Datashale and take your career to the next level. Apply now!
Number of Openings
4 openingsSkills
MS-Office
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