About the Job
As a Customer Service Associate at Pharmdel, you will be responsible for providing exceptional customer service to our clients. Your role will involve communicating with customers both verbally and in writing, so proficiency in spoken and written English is a must. Additionally, knowledge of MS-Excel will be crucial for maintaining customer records and managing inquiries efficiently.Key responsibilities:
1. Answering customer inquiries via phone, email, and chat in a professional and timely manner.
2. Assisting customers with product demonstrations, tracking, and product information.
3. Resolving customer complaints and issues effectively to ensure customer satisfaction.
4. Maintaining accurate customer records and updating information in MS-Excel.
5. Collaborating with other departments to address customer needs and concerns.
6. Keeping up-to-date with product knowledge and company policies to provide accurate information.
7. Proactively identifying opportunities to improve customer service processes and procedures.
If you are a customer-focused individual with excellent communication skills and a passion for providing top-notch service, we want to hear from you. Join our team at Pharmdel and be a part of a dynamic and growing company dedicated to serving our customers with excellence.
Number of Openings
1 openingsPerks of this Jobs
5 days a week
Skills
MS-Excel, English Proficiency (Spoken), English Proficiency (Written)
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