About the Job
Key Responsibilities:Marketing Responsibilities
A. Lead Generation and Lead Nurturing
1. Respond to incoming leads from WhatsApp, Instagram, Facebook, the website, and paid ads.
2. Maintain high conversion rates through timely follow-up messages and calls.
3. Share program details, pricing, schedules, and guidance clearly and confidently.
B. Content Execution and Social Media Support
1. Help schedule posts, stories, and reels prepared by the content team.
2. Maintain WhatsApp broadcast lists and share weekly content.
3. Assist in collecting and publishing testimonials.
C. Campaign Support
1. Track the performance of ongoing ad campaigns.
2. Maintain lead sheets, weekly reports, and marketing data.
3. Coordinate with designers and the ads team for campaign requirements.
D. Community Engagement
1. Engage with comments, DMs, and story replies to encourage interaction.
2. Build meaningful conversations with potential students.
Student Support Responsibilities
A. Onboarding New Students
1. Guide new students on how to use the app or website.
2. Share class schedules, links, login steps, and FAQs.
3. Ensure diet consultation bookings are completed without issues.
B. Attendance and Motivation Support
1. Track attendance and reach out to inactive students with positive encouragement.
2. Offer additional support to students facing consistency challenges.
C. Query Handling
1. Resolve class, schedule, login, payment, or access-related issues promptly.
2. Coordinate with the tech or admin team whenever needed.
3. Respond professionally through WhatsApp, email, or calls.
D. Diet and Consultation Coordination
1. Ensure students book their weekly or monthly diet consultations.
2. Maintain diet records, notes, and follow-up reminders.
3. Coordinate communication between students and the dietitian.
E. Retention and Relationship Management
1. Identify students nearing course completion and share renewal options.
2. Ensure high satisfaction through regular check-ins.
3. Collect feedback and report concerns to the founder or manager.
Number of Openings
2 openingsSkills
Social Media Marketing, MS-Excel, Client Relationship Management (CRM), Interpersonal skills, Effective Communication, Google Sheets
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