About the Job
Key responsibilities:A. Client Consultation & Itinerary Planning
1. Consult with clients (in-person, by phone, or virtually) to understand their travel preferences, budget, and schedule.
2. Research, recommend, and create personalized travel packages, itineraries, and experiences for leisure or corporate travel.
B. Booking & Coordination
1. Organize and book flights, accommodations, car rentals, cruises, and activities/tours.
2. Manage ticket issuance, cancellations, reissues, and refunds with accuracy and efficiency.
C. Client Support & Issue Resolution
1. Provide information on visa/passport requirements, insurance, customs, weather, and health advisories.
2. Handle unforeseen issues, complaints, and emergencies promptly to ensure client satisfaction.
3. Follow up with clients post-trip to collect feedback and strengthen client relationships.
D. Sales & Vendor Relations
1. Promote and sell travel products, packages, and add-on services.
2. Build long-term client relationships to encourage repeat bookings and referrals.
3. Collaborate with hotels, airlines, and other vendors to negotiate competitive rates and offers.
E. Market Awareness & Professional Development
1. Stay informed about domestic and international travel trends, destination updates, and industry regulations.
2. Participate in webinars, conferences, and training programs to enhance product and destination expertise.
Number of Openings
3 openingsPerks of this Jobs
Informal dress code
Skills
MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Travel Itinerary Making, Holiday Package Design, Travel Management
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