About the Job
As a Junior Customer Service Associate at TECHIN IT & SFATTING SERVICES, you will have the opportunity to showcase your proficiency in MS-Office and fluency in spoken Telugu while providing exceptional service to our clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring customer satisfaction. Join our dynamic team and be a part of a company that values innovation and customer-centric solutions.Key Responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
2. Assist customers with product information, pricing, and order processing.
3. Troubleshoot and resolve customer issues to ensure a positive customer experience.
4. Maintain accurate records of customer interactions and transactions.
5. Collaborate with internal teams to address customer concerns and escalations.
6. Provide feedback to improve processes and enhance the overall customer experience.
7. Stay up-to-date on product knowledge and industry trends to better assist customers.
Number of Openings
20 openingsPerks of this Jobs
Free snacks Health insurance
Skills
MS-Office, Telugu Proficiency (Spoken)
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