About the Job
Job Title: IT ExecutiveDepartment: IT/Administration
Reporting To: Management/IT Head
Key responsibilities:
1. Server Management: Handle end-to-end server operations, including configuration, monitoring, and troubleshooting of internal and external servers.
2. Network & Connectivity: Ensure stable internet connectivity, manage LAN/WAN setup, and address any network-related issues promptly.
3. IVR & DVR Management: Oversee configuration, functionality, and maintenance of IVR and DVR systems; ensure smooth voice and video recording operations.
4. Biometric & Access Control Systems: Manage and maintain biometric devices (ESSL) for attendance and access; resolve integration or sync issues with HR systems.
5. CCTV Surveillance: Monitor and maintain the CCTV system; ensure recordings, backups, and camera functionality at all times.
6. User Account Creation & Access Management: Create, modify, and deactivate user IDs (email, Bitrix, cloud, etc.) as per onboarding/offboarding protocols.
7. Hardware & Laptop Maintenance: Maintain laptops, PCs, and peripherals; perform routine system health checks and coordinate repairs or replacements as required.
8. IT Support & Troubleshooting: Provide timely IT assistance to employees; resolve hardware, software, and connectivity issues efficiently.
9. Data Backup & Security: Ensure regular data backup, antivirus updates, and system protection to maintain information security and minimize downtime.
10. Vendor Coordination: Liaise with external vendors or service providers for IT infrastructure, AMC, or equipment repairs when required.
Number of Openings
3 openingsSkills
Computer Networking, Information architecture, Software Development Life Cycle (SDLC), Cloud security
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