Frontdesk Executive Job in Mumbai at LenDenClub

About the Job

LenDenClub is India’s largest RBI-registered (NBFC-P2P) Peer-to-Peer (P2P) lending platform. We are a platform for lenders seeking high interest with creditworthy borrowers, bridging the gap left by traditional credit institutions. With over 3 crore users and ₹16,000 crore+ in loans disbursed, we command more than 98% of India’s P2P lending market. Our 4.4+ rating on the App Store reflects our commitment to offering a trustworthy and secure lending experience. Powered by cutting-edge technology and a user-first approach, we are setting new benchmarks in India’s evolving fintech ecosystem. The progressive approach towards employee benefits has been acknowledged and appreciated, and as a result, LenDenClub has been certified as a 'Great Place to Work' successively for four years by the Great Place to Work Institute, Inc. 

InstaMoney is our cutting-edge Loan Service Provider (LSP) platform, built to make borrowing fast, flexible, and fully digital for users across India. With over 30 million downloads, InstaMoney offers seamless credit access through a simple and intuitive mobile app. From Personal Loans and Merchant Loans, InstaMoney provides short- to mid-tenure credit solutions.

Key Responsibilities:

A. Visitor Management
1. Greet and welcome visitors professionally.
2. Check in visitors, issue badges, and inform the appropriate staff member.
3. Maintain a clean and organized reception area.

B. Communication
1. Answer, screen, and forward phone calls politely and efficiently.
2. Handle general email inquiries and direct them to the correct department.
3. Sort and distribute incoming mail and packages, and manage outgoing mail with courier services.

C. Administrative Support
1. Perform clerical tasks such as data entry, filing, and photocopying.
2. Schedule appointments for meeting rooms or staff when required.
3. Monitor and order office supplies for the reception and common areas.
4. Assist with additional administrative tasks, including meeting preparation and departmental support.

D. Security and Safety
1. Enforce company security protocols and ensure all visitors sign in and are escorted.
2. Monitor visitor access and report security concerns or suspicious activity.
3. Follow emergency procedures and stay familiar with evacuation plans.

Number of Openings

1 openings

Skills

MS-Office, Interpersonal skills, Effective Communication