E-Commerce Operations Executive (Shopify) Job in Mumbai at Aranqa

Aranqa

Fresher
full time
INR 210000-300000 /year
07 December, 2025

About the Job

Aranqa is a young, premium ethnic occasion-wear D2C jewelry brand built for the digital age. With soaring gold prices and the fast fashion boom, we craft exquisitely gold-plated, semi-precious jewelry that mimics the feel of gold luxury within reach for the modern Indian woman. "Aranqa" means "shines like gold," reflecting our mission of the product quality we offer. Visit us: aranqa.com and Instagram: @shoparanqa

Why join us?

1. Hands-on learning: Work directly with the founder and gain full exposure to building a D2C startup from scratch.
2. Growth potential: We're a fast-growing startup beating our revenue targets consistently month-on-month. You will have a high-impact, ownership-driven role where you will manage a core segment of the business along with the founder.
3. Cross-functional exposure: Potentially involve yourself in operations, analytics, marketing, and customer experience, not just the backend.

Key Responsibilities:

A. Website & catalog management:
1. Create and manage product listings in accordance with internal guidelines ensuring accuracy in descriptions, imagery, pricing, and SEO
2. Manage inventory: track stock-outs, coordinate replenishments, and initiate new product launches.

B. Order & fulfillment operations:
1. Process online orders and manage scheduling of pickups and dispatches.
2. Coordinate with shipping partners to meet delivery SLAs.
3. Serve as the first responder for escalations related to order delivery and returns.

C. Analytics & order reconciliation:
1. Undertake weekly reconciliation of orders, logistics and remittances.
2. Analyse data across website, inventory, and logistics reports to spot revenue opportunities and provide actionable insights.

D. Customer support:
1. Respond to customer queries on Instagram, email, chat, or calls ensuring timely resolution and a delightful experience.

Number of Openings

1 openings

Perks of this Jobs

5 days a week Free snacks Informal dress code

Skills

Operations, Client Relationship Management (CRM), Shopify, Logistics Management, Data Analytics

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E-Commerce Operations Executive (Shopify) Job in Mumbai at Aranqa

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