About the Job
Key responsibilities:1. Provide exceptional customer service via phone, email, and chat
2. Address customer inquiries and resolve issues in a timely and professional manner
3. Utilize MS-Office to maintain accurate records and documentation
4. Collaborate with team members to ensure seamless customer experiences
5. Identify and escalate priority issues to management for prompt resolution
6. Proactively seek feedback from customers to improve service delivery
7. Stay up-to-date on product knowledge and company policies to better assist customers
Number of Openings
5 openingsPerks of this Jobs
Informal dress code
Skills
MS-Office, English Proficiency (Spoken)
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