About the Job
Key responsibilities:1. Handle customer queries and concerns through voice calls in a clear, polite, and professional manner.
2. Provide accurate information and resolution to customers related to healthcare services, insurance, billing, and claims.
3. Ensure high levels of customer satisfaction with effective communication and timely solutions.
4. Maintain accurate and detailed records of all customer interactions in the system.
5. Adhere to HIPAA, quality standards, and organizational process guidelines.
6. Collaborate with internal teams to resolve complex issues when necessary.
Number of Openings
20 openingsPerks of this Jobs
5 days a week Transportation
Skills
Client Relationship, Community Management, Customer Support, Customer Acquisition
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