About the Job
Key responsibilities:1. Handle chats and emails professionally.
2. Handle customer escalations, provide appropriate solutions, and follow up to ensure issue resolution.
3. Follow communication procedures, processes, and guidelines.
4. Take the extra mile to engage customers.
5. Ensure customer satisfaction and provide professional support across all channels.
6. Communicate and coordinate with colleagues as necessary.
7. Respond quickly to customer inquiries via chats, emails, and calls.
Number of Openings
5 openingsSkills
English Proficiency (Written), Effective Communication, Email Management, Customer Support, Customer Acquisition
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