About the Job
As a Customer Support Executive at Brandhigh.co, you will play a crucial role in ensuring our customers have an exceptional experience. We are looking for someone who excels in effective communication and is dedicated to providing top-notch customer support.Key responsibilities:
1. Providing prompt and courteous responses to customer inquiries via email, phone, and chat
2. Resolving customer issues and complaints in a professional and timely manner
3. Managing and updating customer accounts with accurate information
4. Collaborating with internal teams to address customer needs and improve overall customer satisfaction
5. Identifying and escalating complex issues to the appropriate channels for resolution
6. Maintaining a positive and helpful attitude in all customer interactions
7. Keeping up to date with product knowledge and company policies to provide accurate information to customers.
If you are passionate about delivering excellent customer service and possess strong communication skills, we want you to join our team at Brandhigh.co!
Number of Openings
40 openingsSkills
Effective Communication, Customer Support
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