About the Job
Are you a customer service rockstar with exceptional skills in MS-Excel and fluent in English, both written and spoken? NextBigE company is looking for a dynamic individual to join our team as a Customer Service Executive!Key responsibilities include:
1. Handling customer inquiries and providing timely and accurate solutions via phone, email, and chat
2. Utilizing MS-Excel to analyze data and create reports to assist in decision-making processes
3. Resolving customer complaints and issues in a professional and efficient manner
4. Collaborating with other departments to ensure a seamless customer experience
5. Maintaining a positive and professional attitude while interacting with customers
6. Updating customer information in the database accurately
7. Participating in training sessions to enhance product knowledge and customer service skills
If you are a proactive individual with a passion for customer service and excel in a fast-paced environment, we want to hear from you! Join NextBigE and be part of a team that values excellence and customer satisfaction. Apply now and take your career to the next level!
Number of Openings
1 openingsPerks of this Jobs
Free snacks Health insurance Informal dress code
Skills
Email Management, MS-Excel, English Proficiency (Spoken), English Proficiency (Written)
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