About the Job
Key responsibilities:1. Handle customer queries and concerns via phone, email, WhatsApp, and chat.
2. Manage order processing, replacement requests, and NDR (Non-Delivery Report) follow-ups.
3. Ensure timely follow-up and closure of all customer tickets.
Number of Openings
2 openingsPerks of this Jobs
Informal dress code
Skills
MS-Excel, English Proficiency (Spoken), Hindi Proficiency (Spoken)
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