About the Job
Key responsibilities:1. Handle inbound and outbound customer queries related to after-sales service.
2. Provide accurate information and ensure timely resolution of customer issues.
3. Coordinate with internal teams and connect customers with the appropriate department when required.
4. Maintain detailed and updated records of customer interactions in CRM systems.
5. Follow up on customer concerns to ensure complete satisfaction and closure.
6. Contribute to process improvements for enhanced customer experience.
Number of Openings
10 openingsPerks of this Jobs
Informal dress code 5 days a week Health insurance
Skills
MS-Office, MS-Excel, English Proficiency (Spoken), English Proficiency (Written)
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