Customer Service Associate Job in Pune at Zap Tech Private Limited

Zap Tech Private Limited

Fresher
full time
INR 202000-305000 /year
14 December, 2025

About the Job

Key Responsibilities:

1. Make outbound cold calls on the debtor list and identify the right party contacts (RPC).
2. Assure accurate call dispositions on dialers used for outbound calling to contribute to debtor contact list segregations, such as right party contacts, wrong number, callbacks, answering machine, etc.
3. Perform voice interactions with right-party contact debtors aimed at generating collection-qualified leads.
4. Work cross-functionally with the collections team and Live transfer or fix appointments of collection-qualified leads for conversion attempts.
5. Timely follow-up on collection qualified leads asked for a call back to convert them into a live transfer or an appointment with a collection team.

Number of Openings

15 openings

Perks of this Jobs

Transportation 5 days a week Free snacks

Skills

English Proficiency (Spoken), English Proficiency (Written)

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Customer Service Associate Job in Pune at Zap Tech Private Limited

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