About the Job
Key responsibilities:1. Handling inbound customer calls and resolving queries promptly and professionally.
2. Assisting customers with banking transactions, account information, and service requests.
3. Supporting e-commerce customers with order status, returns, payments, and delivery concerns.
4. Providing accurate information and guidance as per company policies and compliance standards.
5. Escalating unresolved issues to the appropriate department/team.
6. Ensuring high levels of customer satisfaction through effective communication and problem-solving.
7. Maintaining call records and updating customer information in the system.
8. Meeting performance targets such as call quality, response time, and resolution rate.
Number of Openings
2 openingsSkills
Interpersonal skills, Effective Communication
Similar Job Programs
Cinematographer Job in Chandigarh at Autobott Services
Autobott Services
Stipend
INR 200000-400000 /year
Apply By
22 December, 2025
Experience
1 years
Working
full time
Business Development Executive Job in Mumbai at Upstep Academy
Upstep Academy
Stipend
INR 300000-384000 /year
Apply By
22 December, 2025
Experience
Fresher
Working
full time
Business Development Associate Job in Mumbai at Zell Education
Zell Education
Stipend
INR 950000- /year
Apply By
22 December, 2025
Experience
Fresher
Working
full time
Human Resources (HR) Associate Job in Bangalore at EDU TANTR
EDU TANTR
Stipend
INR 200000-240000 /year
Apply By
22 December, 2025
Experience
1 years
Working
full time
