About the Job
Key Responsibilites:1. Handle WhatsApp, Instagram, email, and phone-call customer support.
2. Respond quickly with clear, polite, error-free English.
3. Resolve order issues, delays, returns, and complaints end-to-end.
4. Coordinate with warehouse team for dispatches, returns, exchanges, and urgent cases.
5. Track daily tickets and ensure no customer query goes unanswered.
6. Maintain a professional, brand-aligned tone in all communication.
7. Update customers proactively with order status and resolutions.
Number of Openings
1 openingsPerks of this Jobs
Informal dress code 5 days a week
Skills
MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Management
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