Customer Service Associate Job in Mumbai at Swati Singh

Creative Digital Brain

1 years
full time
INR 200000-250000 /year
10 December, 2025

About the Job

Key responsibilities:

1. Follow up with incoming leads through calls, emails, or chats
2. Understand client needs and explain relevant products or services
3. Convert leads into active clients by guiding them through the enrollment process
4. Maintain client records and update CRM tools regularly
5. Coordinate with internal teams (like sales or support) to ensure a smooth onboarding experience
6. Build and maintain relationships with enrolled clients for long-term engagement

Number of Openings

3 openings

Perks of this Jobs

5 days a week

Skills

Effective Communication

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Customer Service Associate Job in Mumbai at Swati Singh

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