Customer Service Associate Job in Mumbai at Content-Whale

Content-Whale

1 years
full time
INR 300000- /year
20 December, 2025

About the Job

Key responsibilities:

1. Develop and execute content strategies aligned with business objectives and the target audience.
2. Serves as a primary contact for clients once the initial meeting is done.
3. Conduct thorough research to understand industry trends, target audience preferences, and competitive landscape.
4. Develop and execute content strategies tailored to client needs, business goals, and target audiences, ensuring seamless implementation from start to finish.
5. Create content calendars and oversee the production and distribution of high-quality content.
6. Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive content experiences.
7. Utilize Excel for detailed tracking of content performance, project timelines, reporting, and data analysis to keep clients informed and ensure successful project delivery.
8. Conduct content audits and provide recommendations.
9. Collect and incorporate client feedback into ongoing content projects, ensuring continuous alignment with their evolving needs and expectations.

Number of Openings

1 openings

Perks of this Jobs

Free snacks Health insurance

Skills

Negotiation, English Proficiency (Spoken), English Proficiency (Written), Effective Communication, Management

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Customer Service Associate Job in Mumbai at Content-Whale

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