About the Job
As a Customer Service Associate at BSCJE, you will be the first point of contact for our valuable customers, providing top-notch service and support. Your role is crucial in ensuring customer satisfaction and loyalty.Key Responsibilities:
1. Respond promptly to customer inquiries via phone, email, and live chat with a friendly and professional demeanor.
2. Resolve customer complaints and issues efficiently and effectively, striving to exceed their expectations.
3. Provide accurate information about products and services, including pricing, promotions, and availability.
4. Process orders, returns, and exchanges in a timely manner, ensuring accuracy and customer satisfaction.
5. Collaborate with other departments to address customer needs and concerns, fostering a positive customer experience.
6. Maintain customer records and documentation accurately, ensuring confidentiality and compliance with company policies.
7. Continuously strive to improve customer service processes and procedures, contributing to overall team success.
If you have excellent English proficiency, both spoken and written, and a passion for delivering exceptional customer service, we invite you to join our dynamic team at BSCJE. Grow your skills and make a difference in the lives of our customers every day! Apply now and embark on an exciting journey with us.
Number of Openings
20 openingsPerks of this Jobs
5 days a week Transportation Health insurance
Skills
English Proficiency (Spoken), English Proficiency (Written)
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