About the Job
Key Responsibilities:1. Respond promptly and professionally to customer inquiries via phone, chat, and email
2. Resolve customer issues related to order delivery, cancellations, refunds, and product availability
3. Maintain a high level of customer satisfaction through effective communication
4. Escalate unresolved issues to the appropriate internal teams when necessary
5. Follow communication procedures, guidelines, and policies
6. Maintain accurate records of customer interactions
Number of Openings
20 openingsPerks of this Jobs
Transportation
Skills
English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)
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