About the Job
Are you a skilled communicator with proficiency in English and Hindi? Do you have a passion for providing exceptional customer service? If so, Abana Homes is looking for you! As a customer service associate, you will play a pivotal role in ensuring our customers have a positive experience.Key Responsibilities:
1. Answering customer inquiries via phone, email, and chat in a professional and timely manner.
2. Resolving customer complaints and issues with empathy and efficiency.
3. Processing orders, returns, and exchanges accurately.
4. Providing product information and recommendations to customers.
5. Collaborating with other departments to address customer needs and concerns.
6. Maintaining detailed records of customer interactions and transactions.
7. Continuously seeking ways to improve the customer experience and enhance customer satisfaction.
If you are a team player with excellent communication skills and a genuine desire to help others, we want to hear from you! Join us at Abana Homes and be a part of a dynamic team dedicated to exceeding customer expectations. Apply now and embark on a rewarding career in customer service!
Number of Openings
2 openingsPerks of this Jobs
Informal dress code
Skills
English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)
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