About the Job
Job Title: Airline Voice Process (Freshers & Experienced)We are hiring enthusiastic candidates for our Airline Voice Process team. The role involves assisting customers with flight-related queries, providing accurate information, and ensuring a smooth customer experience. Candidates should have strong communication skills, a positive attitude, and the ability to handle customer interactions professionally. Training will be provided for freshers.
Key Responsibilities:
1. Resolve customer issues with empathy and professionalism
2. Maintain service quality and follow communication guidelines
Requirements:
1. Excellent verbal communication skills
2. Freshers & experienced candidates can apply
3. Basic computer proficiency
4. Willingness to work in shifts (if required)
5. Customer-centric approach
Process:
1. HR Interview
2. Communication Assessment
3. Computer Proficiency Test
4. Operations Round
Number of Openings
20 openingsSkills
Computer skills, English Proficiency (Spoken), English Proficiency (Written)
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