About the Job
Key responsibilities:1. Efficiently handling customers by addressing their queries and resolving issues
2. Ensuring customer satisfaction through professional communication
3. Managing both voice and non-voice processes
4. Inbound and outbound calls
5. Email and chat support
6. Provide seamless service across multiple channels
7. Requires maintaining accurate and timely documentation of customer interactions
8. Transactions and feedback for record-keeping and process improvement
Attention to detail, effective communication skills, and adherence to company policies are essential to ensure quality service delivery and enhance overall customer experience.
Number of Openings
20 openingsSkills
MS-Office
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