About the Job
Key Responsibilities:1. Build and maintain positive relationships with existing customers.
2. Handle customer complaints, feedback, and inquiries promptly and professionally.
3. Identify reasons for customer dissatisfaction and take proactive steps to retain them.
4. Conduct follow-up calls, emails, or chats to ensure customer satisfaction.
5. Implement retention strategies and loyalty programs to increase customer lifetime value.
6. Collaborate with the sales, marketing, and support teams to improve customer experience.
Number of Openings
2 openingsPerks of this Jobs
Health insurance
Skills
Client Relationship Management (CRM), Client Relationship, English Proficiency (Spoken), Effective Communication, Customer Support
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