About the Job
As a Customer Care representative at Our Courier And Logistics Private Limited, you will be responsible for providing exceptional client interaction, customer support, and client relationship management. Your main goal will be to ensure that our customers receive top-notch service and have a positive experience with our company.Key responsibilities:
1. Handling incoming customer inquiries and resolving issues in a professional and timely manner.
2. Providing support and guidance to customers regarding our courier and logistics services.
3. Building and maintaining strong relationships with clients to ensure customer satisfaction and retention.
4. Keeping accurate records of customer interactions and transactions in our CRM system.
5. Identifying opportunities for upselling or cross-selling our services to existing clients.
6. Collaborating with other departments to address customer needs and improve overall service quality.
7. Participating in ongoing training and development to enhance your skills and knowledge in customer care.
If you have a passion for customer service and enjoy building relationships with clients, we want to hear from you! Join our team and help us deliver exceptional service to our customers every day. Apply now and be a part of our growing company.
Number of Openings
1 openingsPerks of this Jobs
Informal dress code
Skills
Client Interaction, Client Relationship Management (CRM), Customer Support
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