About the Job
Here are some key responsibilities of customer care executives in our travel company:1. Booking and Cancellation: Manage travel bookings, cancellations, and modifications.
2. Travel Information: Provide information on destinations, travel routes, and travel requirements.
3. Itinerary Assistance: Assist with flight, hotel, and package tour bookings.
4. Customer Support: Respond to customer inquiries and resolve issues.
5. Travel Documentation: Guide customers on visa requirements, travel insurance, and other necessary documents.
6. Complaint Handling: Address customer complaints and concerns.
7. Payment and Refund: Assist with payment processing and refunds.
8. Travel Advice: Offer recommendations on travel options, destinations, and activities.
9. Issue Resolution: Resolve travel-related issues, such as flight delays or cancellations.
10. DocumentationMaintain accurate records of customer interactions and travel arrangements.
Number of Openings
3 openingsPerks of this Jobs
Informal dress code
Skills
Social Media Marketing, Digital Marketing, English Proficiency (Spoken), English Proficiency (Written)
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