About the Job
Key responsibilities:1. Handle inbound calls, emails, and chat inquiries from US-based customers.
2. Provide information about products, pricing, availability, and services.
3. Understand customer needs, offer suitable solutions, and ensure timely resolution.
4. Assist in generating new sales leads through outbound communication.
5. Maintain customer accounts and ensure high levels of satisfaction.
6. Record and manage all customer interactions and documentation accurately.
Number of Openings
20 openingsPerks of this Jobs
Informal dress code 5 days a week Free snacks
Skills
MS-Office, MS-Excel, Client Relationship Management (CRM), English Proficiency (Spoken), Effective Communication, Negotiations, Customer Support
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