About the Job
Key Responsibilities:1. Community support & management:
1. Handle customer queries via email, phone, WhatsApp, and social media
2 Explain our products with accuracy and empathy
3. Resolve complaints with patience and creative problem-solving
4. Contribute towards the efforts to grow our community
B. Operational coordination & documentation:
1. Routine updation of the knowledge base and automated systems
2. Track order issues and coordinate with warehouse and courier teams
C. Influencer and partnership communication:
1. Reach out to relevant influencers and content creators in the wellness space
2. Manage onboarding, content coordination, and communication
Number of Openings
1 openingsPerks of this Jobs
Free snacks Health insurance
Skills
Interpersonal skills, Effective Communication, Customer Support, Client Relationship, English Proficiency (Spoken), English Proficiency (Written)
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