Client Service Executive Job in Multiple locations at Elixir Integrated Brandcomm Private Limited

About the Job

We are seeking a passionate and proactive brand service manager to join our team. The ideal candidate will be an outspoken individual who thrives on solving problems and meeting objectives while delivering exceptional service to our clients. As a brand service manager, you will play a pivotal role in building and maintaining strong client relationships, ensuring smooth communication, and driving the successful execution of projects.

Key Responsibilities:
 
1. Act as the primary point of contact for assigned clients and understand their needs, objectives, and expectations
2. Develop and maintain strong, trust-based relationships with clients and serve as their advocate within the agency
3. Identify client challenges proactively and provide innovative solutions by leveraging agency resources and expertise
4. Collaborate with internal teams including creative, strategy, and production to develop and execute integrated marketing and non-marketing campaigns and projects
5. Ensure timely and effective communication between clients and internal teams while managing expectations and addressing any issues or concerns
6. Monitor project timelines, budgets, and deliverables to ensure all client requirements are met on time and within scope even under tight deadlines
7. Maintain thorough documentation of client interactions, project details, and work records to ensure smooth operations and easy future reference
8. Participate in pitches with agency staff to secure new business opportunities and contribute to agency growth
9. Ensure the overall quality of creative content and services delivered while maintaining set standards and exceeding client expectations
10. Identify and pursue opportunities to expand business with existing and new clients by developing and presenting value-added creative strategies and pitch presentations

Join us at Elixir Integrated Brandcomm and be part of a dynamic team that is dedicated to creativity, excellence, and client satisfaction. If you are an outspoken problem-solver who loves to deliver exceptional service experiences, we want to hear from you! Apply now by submitting your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this role.

Number of Openings

3 openings

Perks of this Jobs

Free snacks 5 days a week Informal dress code

Skills

English Proficiency (Written), MS-Excel, MS-PowerPoint, MS-Office, English Proficiency (Spoken)