Business Support Executive Job in Mumbai at India Unikfloors LLP

About the Job

Job description: business support executive 

We are seeking a versatile and dynamic Business Support Executive to provide end-to-end support across operations, pre-market study, pre- & post-sales support, and administration for our SPC flooring business. The ideal candidate will be proactive, organized, and capable of handling multiple functions in a fast-paced entrepreneurial environment. 

Key responsibilities: 

1. Operations & Coordination 
Manage day-to-day operations including dealer/distributor coordination, order tracking, and vendor follow-ups. 
Ensure smooth execution of supply chain activities and resolve issues such as delivery delays or product complaints. 
Maintain trackers and dashboards for inventory, orders, and dealer onboarding. 

2. Pre-Market Study & Research 
Conduct research on new markets, regions, and customer segments. 
Analyze competitor offerings, pricing strategies, and market trends. 
Prepare market-entry reports, opportunity assessments, and competitor comparison charts. 

3. Pre- & post-sales Support 
Assist the sales team with preparing presentations, proposals, and product comparison sheets. 
Support communication with dealers, architects, and interior designers. 
Handle client queries, objections, and provide structured responses (after product training) or for any other purpose. 

4. Administration & Business Support 
Manage scheduling, documentation, compliance records, and office coordination tasks. 
Maintain accuracy in business documentation, contracts, and compliance certificates. 
Develop and maintain Excel trackers, reporting formats, and filing systems. 
Sample making and distribution to required leads 

Qualifications & Skills 

Education: Graduate in Business Administration, Commerce, Marketing, or related field (MBA preferred but not mandatory). 
Experience: 0–1 years in operations, sales support, or business coordination (building materials or related industries preferred). 
Technical Skills: Proficiency in MS Excel (trackers, dashboards, formulas) 
Strong PowerPoint and documentation skills 
Familiarity with CRM tools (preferred) 

Soft Skills: Excellent communication and presentation skills 
Ability to multitask and prioritize under pressure 
Strong problem-solving and analytical mindset 
Team-oriented, flexible, and proactive 

Compensation & Growth 

Competitive salary package with performance-based incentives/bonus. 
Opportunity to work across multiple functions and grow into specialized roles (Operations, Sales, Strategy, or Market Development). 
Exposure to the flooring/building materials industry with direct interaction with dealers, distributors, and architects. 

Reporting to: 
Business Owner/Senior Management 
Location 
[Prabhadevi, Mumbai, India] 

Number of Openings

1 openings

Skills

Digital Marketing, Operations, Email Marketing, MS-Excel, Sales Support, English Proficiency (Spoken), English Proficiency (Written), Administrative Support, Social Media Marketing