About the Job
Key Responsibilities:1. Handle inbound and outbound calls to address customer queries and provide accurate information about services.
2. Respond to customer emails promptly and ensure effective resolution of inquiries or issues.
3. Generate potential business leads through outbound calls and follow-ups with interested prospects.
4. Maintain records of customer interactions, feedback, and follow-up actions in CRM or internal systems.
5. Coordinate with internal teams to ensure the timely resolution of client concerns and maintain customer satisfaction.
Number of Openings
7 openingsSkills
Client Relationship Management (CRM), Client Relationship, English Proficiency (Spoken)
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