About the Job
We at Urban Company (formerly UrbanClap) are enabling commerce for home services. Over the last 5+ years, since starting the company, we have emerged as a clear market leader in India and are backed by the best investors with 100 million in raised capital. We are now investing deeply in our capabilities, across technology, training, supply, etc., to introduce India to a branded service experience, and in the process create hundreds of thousands of jobs for the service sector. After having done well in all the premium cities in India, we are now international and live in Dubai, Australia & Singapore. We are amongst the fastest and most stable mid-sized consumer tech startups in the country, with a fantastic team of problem solvers.Key Responsibilities:
1. Handle partner management & onboarding.
2. Handle city metrics and operations in the cluster.
3. Work on the end-to-end category operations.
4. Fluent in Tamil, Hindi, and English.
What You'll Do:
The most common question asked is, 'What does a typical day in the life of an SCM look like?' To answer that in brevity, no two days will be the same for you in this role:
First focus is operational excellence for your set of cities - this involves selection and training of new partners and improving current partners' quality. This is the crux and main focus of the role. It is an operations-heavy role.
You will also be expected to take charge of key central growth tracks for the category over time:
1. Projects focused on improving quality and service excellence.
2. Projects focused on improving offerings and innovation.
3. Collaboration with cross-functional teams to ensure swift and robust execution.
4. You are the owner of the business entrusted to you, and you have a direct influence on how the business shapes up.
We are looking for folks who have a high ownership mindset and love operational excellence.
Number of Openings
1 openingsPerks of this Jobs
Free snacks Health insurance Life insurance
Skills
Social Media Marketing, Digital Marketing, Networking, Market research, MS-Excel, English Proficiency (Written), English Proficiency (Spoken), Teamwork, Lead Generation, Problem Solving
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