About the Job
As an Associate Telecaller at Gharpayy, you will play a crucial role in providing exceptional customer service and support to our clients. Your proficiency in spoken and written English, as well as your expertise in MS-Excel, will be instrumental in ensuring smooth communication and accurate data management.Key Responsibilities:
1. Conduct outbound calls to existing and potential customers to promote our services and products.
2. Respond to incoming calls and inquiries in a professional and efficient manner.
3. Maintain accurate records of customer interactions and transactions in MS-Excel.
4. Follow up with customers to ensure satisfaction and resolve any issues or complaints.
5. Collaborate with the sales team to identify opportunities for upselling or cross-selling.
6. Stay informed about our products, services, and promotional offers to effectively communicate with customers.
7. Meet daily and weekly targets for call volume, sales, and customer satisfaction.
If you are a proactive and customer-oriented individual with excellent communication skills and a passion for delivering top-notch service, we would love to have you join our team at Gharpayy. Apply now and embark on an exciting career journey with us!
Number of Openings
8 openingsSkills
MS-Excel, English Proficiency (Spoken), English Proficiency (Written)
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